Refund policy

• Unused credit: within 30 days of buying it, ask and we refund the unused part of that purchase to the card you paid with.
• Renders that fail because of us are never charged, so there is nothing to refund.
• A render you think was charged wrongly: tell us the job id; we check the record and refund the difference.
• Free or promotional credit cannot be refunded or exchanged for money.

Write to support@codeflix.run. We answer within 3 working days.